Terms of Service
Last updated: July 30, 2026. These terms apply to ClutchLab AI VOD analysis, progress tracking, and original visual generation services.
1. Services
ClutchLab AI provides independent AI esports coaching and creative tools. Users may upload gameplay clips, provide rank and training goals, receive VOD analysis reports, or generate original visual concepts. ClutchLab AI is not an official product, partner, or representative of any game publisher, developer, or tournament organizer.
2. Accounts and eligibility
Users sign in by email. You are responsible for providing a working email address and for uploads, purchases, and activity under your account. Contact us promptly if you suspect unauthorized use or a security issue.
3. User-provided content
You retain your rights in uploaded video and text. You grant ClutchLab AI permission to process that content only as needed to provide analysis and generation services, improve service quality, support customers, and maintain safety. Do not upload unlawful content, malware, sensitive personal data, content that infringes another person's rights, or material unrelated to the service.
4. AI limitations
AI reports and generated content are assistive tools. They do not guarantee a higher rank, match wins, or any specific result. Outputs are based on information you provide, uploaded material, and data the system can process, and may contain errors, omissions, or results that do not match personal preferences.
5. Payments and credits
One VOD analysis credit is added to the user's account after a successful payment. Starting an AI analysis consumes one credit. If a payment fails, is duplicated, or does not add the purchased credit, contact us under the Refund Policy.
6. Prohibited conduct
You may not bypass payment, abuse an API, attack the website, create accounts in bulk, upload illegal content, resell accounts, or use ClutchLab AI in a way that disrupts the service. We may suspend or terminate access when prohibited conduct occurs.
7. Changes to these terms
We may update these terms to reflect product, legal, payment, or operational changes. We will make reasonable efforts to announce material changes on the website or by email.
8. Contact
Customer support: support@clutchlab.app.